Effective Date: 2/21/2025
Last Updated: 2/21/2025
1. Acceptance of Terms
By using K9 Yard Clean’s services, you agree to these Terms of Service. If you do not agree, please do not use our services.
2. Service Agreement
- Services include dog waste cleanup on a scheduled basis (twice a week, weekly, bi-weekly, or one-time).
- Customers must provide safe and accessible entry to the yard on service days.
- If we cannot access your yard due to locked gates, aggressive dogs, or other obstructions, the service will be skipped, and charges will still apply.
3. Scheduling & Cancellations
- You can cancel at any time.
- Commercial customers require a contract, with negotiable terms.
4. Billing
- K9 Yard Clean pre-bills monthly for our service. Your account will be charged on the 1st of the month for service. If your card is declined, we will discontinue service immediately until the issue has been resolved.
5. Pet & Property Liability
- For my safety and your dogs, all pets must be kept indoors during service visits.
- We require text confirmation for aggressive dogs before each visit.
- K9 Yard Clean is not responsible for property damage caused by pets, weather, or external factors.
6. Sanitation & Waste Disposal
- We sanitize all tools, shoes, and buckets between each yard to prevent cross-contamination.
- All waste is double-bagged and placed in your designated trash bin.
7. Weather & Service Interruptions
- We operate rain or shine unless extreme weather makes it unsafe.
- If service is delayed, we will notify you and reschedule at the earliest availability.
8. PRIVACY POLICY
We may collect personal information from you on our site or through any other digital or personal communication with you. Information collected by us is voluntarily provided by you and may include your name, email address, phone number, and physical address. Our site may also collect general information about the service you are requesting, such as the type of property and area needing service, the type and number of pets you have, and general information about your pet’s behavior.
We collect this information in order to provide you with our services. We use personal information about our users for a variety of purposes related to our business. Your information is for K9 Yard Clean use only. We will never sell your information or share it with third parties for marketing purposes.
We may provide user information to third-party service providers or vendors for purposes including, but not limited to, processing your payments, sending service-related communications, data tracking, and maintenance or development of our system. We may also share your personal information in response to law enforcement requests, investigations, subpoenas, court orders, or other legal processes, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law.
8. Liability Disclaimer
- K9 Yard Clean is not liable for injuries, illnesses, or damages related to pet waste, property hazards, or customer negligence.
- Customers are responsible for ensuring a safe service environment.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services means you accept any changes.
10. Contact Information
For questions or concerns, contact us at:
📧 Email: john@k9yardclean.com